FAQs

Frequently Asked Questions

1. When will my order ship?
Orders are processed within 1–3 business days. You’ll receive a tracking link by email once your order ships.

2. How long does shipping take?

  • US: 5–12 business days

  • Canada / UK / Australia: 7–15 business days

  • Other countries: 10–20 business days

3. Do you offer free shipping?
Yes, free shipping on orders over $50 USD (US only).

4. How do I return a product?
We accept returns within 30 days of delivery. Please see our Returns & Refunds page for details.

5. Are my payments secure?
Absolutely. We use Shopify Payments and Stripe with SSL encryption, plus PayPal, Apple Pay, and Google Pay for secure checkout.